Refund Policy
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- Refund Policy
Important Points About Refund Policy
- Refunds are considered only for genuine reasons (e.g., stream change, medical issues, relocation).
- Supporting documents must be submitted with the refund request; Unwal Pacific may verify them.
- Written refund applications must be submitted at the student’s centre. Verbal/phone/SMS requests are not accepted.
- No refund if attendance is below 80% at the time of withdrawal request.
- The date of application submission is considered the last day of study.
- Mandatory meeting with centre staff is required after the application. Multiple follow-ups may occur.
- Refund is based on the program start date, not student joining date.
- Refunds apply even if a student joins late or doesn’t attend any class.
- Refund (if applicable) will be made in the name of the student or parent.
- Management may reject refund applications without giving a reason.
- Processing may take 45–60 days due to internal procedures.
- Parents are responsible for loan repayment if the fee was financed.
- For finance refunds, subvention charges (~10%) are deducted.
- Charges for two T-Shirts (₹3000) and a Bag (₹1800) will be deducted (excluding GST).
Important Conduct & Discipline Notes
- Students may be expelled for lack of effort, misconduct, unfair practices, or long absences without notice. No refunds will be given.
- Misbehaviour with staff can lead to termination.
- Parents/students must ensure timely fee payments. Late payments may lead to removal from the roll list.
- Bounced cheques attract a ₹1000 fine plus the due amount. Legal action may be taken.
- The institute may publish student results. For rewards, students must submit admit cards promptly.
- Requests for change in batch/teacher are subject to availability and will be processed if genuine.
- Facilitation, transfer, and re-admission charges are non-refundable.
- All disputes are under Delhi jurisdiction.
Important Points About Refund Calculation
- Refund is calculated on the Actual Fee (excluding GST/taxes).
- Fee breakup: Admission/Admin Fee (non-refundable) + Advance Fee.
- Advance Fee includes Quarterly Fees and First Month Fee.
- Withdrawal Scenarios:
- Before First Month: Only Admission/Admin Fee (+GST) is deducted.
- Within First Month: Deduct Admission/Admin Fee, First Month Fee, T-Shirt, Bag Charges, and GST.
- After First Month: Deduct Admission/Admin Fee, First Month Fee, completed quarter fees (including current), T-Shirt, Bag Charges, and GST.
- Quarterly Fee is deducted for the entire quarter, regardless of when the application is submitted.
- If a student has a scholarship, refund is based on the original (non-discounted) fee.
- Admission should be taken after full satisfaction. Withdrawals affect institute operations and are discouraged.
- ₹3000 for two T-Shirts and ₹1800 for a Bag will always be deducted from the paid fee (excluding GST).